I start looking into buying a new car about # months ago which was when I first emailed Mr Boyd he reply with all the information I need in a matter of hours and continue to follow up with me just to see where I was in my buying status. His emails where very friendly and warm and made me feel that I could really trust him because he wasnt just about getting a car off the lot but making sure it was something I wanted and could afford. When my car died about 4.5 weeks ago I contacted Mr. Boyd again and he was ready and happy to help me get into a new car. I came in we sat down talked about everything I wanted and needed and a budget and price range I also explained to him I had very little credit and what I did have was not very good He express to me that he would do everything he could to put me back behind the wheel. The only reason I didnt leave with a car that day was because the HR departmet at my jobs were closed for the weekend.At this time I went on vacation but Mr Boyd told me he""d be ready to hear from me as soon as I returned. After my vacation I returned to Carbiz at which time Mr. Boyd was attending to mutilply customers at the same time so he introduced me to Mr Pollok who also very friendly and eger to help me in my quest for a new car once all my paper work came back Mr Pollock called me in to look at cars, he had already looked through and pulled out what he thought would be a good match for me and he was 100% right I didnt need a test ride or nothing it was beautiful had low miles great on gas and great monthly payments It was a pleasure to work with both Mr Boyd and Mr Pollock and will recommend everyone I know in the market for a car that I know to go she them
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