I just want to let you know how happy I am with the service Crystal Window provided. I purchased a bathroom window in Sept. (which I happen to like very much) and in Dec. noticed a vein-like crack in it. I called the service dept., and they were very comforting in assuring me that Crystal Windows will honor their warranty, and they set up a service appt. The serviceman arrived on the scheduled day within the hour advised me, he was courteous (he even took off his shoes when entering the house -- they were wet and full of snow), neat and professional. It feels good to know there are still companies like Crystal Windows that take pride in their business. I will not hesitate at all to recommend Crystal Windows to my friends. Thank you.
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