The service was ok at the Covington KY branch. They did fix the problem and help with a few other small things that needed to be done; however, they also busted a line in the process and made a mess. They did replace the line; however, wanted to leave without cleaning up the nasty mess they made all over the floor and furniture. When I asked them to clean it up, they did a horrible job cleaning up their mess and now I'm having to clean it up myself to keep mold from growing and to remove all the sewage from my basement. Overall, not very impressed; however, I understand this could have been just one of the plummers and not how all of them opperate.
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