I hate to give a bad review, but I've waited long enough, through about 5 times of me stating that this is the last straw--this is the last straw. My (now) husband went to William Crowe to design my engagement ring. The ring, thanks to my husband's great taste, turned out beautiful and unique--an inset diamond with 2 little (non-precious, just sentimental) stones, one on either side. However our experience post-engagement left much to be desired. First, we picked out a wedding band for my husband, and ordered a smaller version of the same band for myself. When I picked up the rings, (2 weeks pre-wedding), they gave me the ring that my husband ordered, and for me a plain stock gold wedding band without the detail that we ordered. When I mentioned to the jeweler that this wasn't what I ordered, he basically shrugged, asked when the wedding was, and basically told me "tough luck" because of timing. I left, shocked, and my husband called to straighten things out. They did, after coaxing, rush my wedding band order so that I could have it for my wedding, however not without giving us a lot of stress (and why would we need to convince a jeweler to make something right!?)
more