I HAD A SIMILAR EXPERIENCE WITH ONYX THEY R VERY RUDE AND UNPROFESSIONAL THEY DON'T TAKE ANY KIND OF RESPONSIBILITY FOR THEIR WORK. I TOOK MY MAC BOOK PRO FOR WARRANTEE REPAIR, GOT IT BACK AND A MONTH ARE TWO LATER PICK UP MY LAPTOP AND SOME OF THE SCREWS FELL OUT FROM THE BOTTOM. TOOK MY MAC PRO BACK TO ONYX, EXPLAIN WHAT HAPPENED. THEY DID NOT WANT TO HEAR ANYTHING I HAD TO SAY. GIVING ME ALL KIND OF REASON THY IT'S NOT THEIR FAULT. WHEN IT WAS OBVIOUS THAT WHOEVER PUT MY MAC BACK TOGETHER DIDN'T PUT IN THE SCREWS PROPERLY. I CALL APPLE AND FILE A REPORT.THE OWNER CALL ME A PUNK, CALL THE POLICE AND TOLD ME TO GET THE HELL OUT OF IS BUSINESS, HE SAID I WAS TRESPASSING. I TOLD HIM "I AM GOING TO REPORT YOU AND I'M GOING ONLINE TO MAKE COMMENTS ON ALL THE SITES" HE SAID " IF YOU DO THAT I WILL MESS UP YOUR NAME, I WILL MAKE IT SO WHEN ANY ONE GOOGLE YOUR NAME ,ALL KIND OF THINGS WILL COME UP". HE WAS VERY CONDESCENDING AND DISRESPECTFUL. BUT CUSTOMERS BEWARE OF THESE PPL BECAUSE THEY FEEL THEY CAN USE YOUR INFO. ON FILE AGAINST YOU. BUT I WOULD LOVE FOR HIM TO TRY AND SEE HOW MUCH LONGER HE WOULD BE IN BUSINESS. I COULD GO ON BUT.........ANOTHER TIME.
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