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Not even CLOSE to being ""satisfied"" - Review by citysearch c | Dr Johns H2O

Dr Johns H2O

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Not even CLOSE to being ""satisfied"" 9/13/2010

I am extremely unhappy with the ""services"" that were ""provided"" on 9/10/10. Our a/c was leaking freon. This company's ""tech"" told my husband that he couldn't guarantee Stop Leak, but he replaced the motor and put MORE FREON in it for 650$, stating it would ""be enough to get us through the hot weather"". Then proceeded to recomend that we get a new unit, which could of course be financed through this company, and that he could deduct the 650 from cost of new unit. A/C goes back out within 24 hrs on 9/11/10. Call placed back on Monday am, since we of course want a little more for 650$...and we are told he would have to charge to do anything else. No leak check done the first time, just a statement of the leak being ""probably in the coils"". Hmmm...really? Then why even recommending to replace the motor? So now I am out 650$, and am being made to feel as if the only way I will get some worth out of that money is to put it toward a new system with the company that ripped me off? No thank you. Seems like a scam to me, so I would rather throw that money away than to support these practices. No honest company would do this. more
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