My boyfriend has been bringing his lab mix to Penn Animal for about 6yrs, I have only been there with him a few times with the visits. \r
FRONT DESK STAFF: Each time I have been there the front staff seems to be very rude with no feeling to how you are feeling, your dog or cat are like children to you so they should care. There is a front desk staff woman with blonde hair she is so very nice, she is patient, kind and understanding with sympathy for your concerns.\r
\r
When I have been there with him I have met 3 out of the 4 doctors. The older veterinarian, Dr. Battle, and Dr. Kohn. I have felt ever since I met the older doctor he should have retired along time ago I feel he is unsympathetic and monotone I feel like we are bothering him to even be there when at the end of the visit we PAY him. Dr Battle is very kind caring and is concerned for your feelings and concern for your animal he is very passionate and always takes the time. Dr kohn is also wonderful he is also kind caring and is concerned for your feelings and concern for your animal he is very passionate and always takes the time. Dr Battle must have trained him, Kudus to you Dr Battle. I recommend both of these doctors of any doctor I have ever seen there or at any other vets growing up. \r
The doctor’s helper Ryan, always takes the extra time with us while the doctors are seeing other pets. We are able to talk with him and he is very knowledgeable even before the doctor comes in. When he has to pick up our dog he does it with care, he also has such caring concern in his voice for us he should be the one to replace the older veterinarian, because he really needs to go.\r
All and all with the minor cons take out the negative and you have a 4 plus stars. \r
more