BIG MISTAKE to come here. I gave them a sale totaling about $350 for various party rental items. When I called to make a small change to my order which would require me to reduce 1 table and 5 chairs (about a $15 difference), the owner Phyllis was extremely rude about it. THIS IS NOT A SMART WAY TO DO BUSINESS! Any intelligent small business owner would know that accommodating that customers small request would bring them further sales in the future. What was most disturbing was how disrespectful she was on the phone. Additionally, one of the items we rented did not work so when we asked if they could test out the product at our home when they picked it up, they conveniently said they have to test it at their site (without us present!). Miraculously, the item worked when they tested it back at their shop! Unbelievable! So no refund even though we never got to use the item because it was defective. RUDE STAFF and they clearly could care less about customer satisfaction. NEVER AGAIN. B
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