They (Fairfax, VA) have been to my house twice and I still have some kind of bug in my carpet. I have called twice to speak to a branch manager and no one has called me back. My next step is to call the home office and see if I can get some results. \r
Their answer was to refund my money because they don't know what to do next. DO NOT CALL THEM, THEY WILL WASTE YOUR TIME AND MONEY!!!!!!!!!!!!
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