the person who complained about his emergency drain pan overflowing and the owner gripping him out left out some important details. the pan did not over flow because the float did not work. it overflowed because the pan itself buckled. that pan was not installed by this company. it was installed by the builder several years ago. this customer expected that because some maintenance was done on his system that the company was responsible for someone else's work. this is not a reasonable expectation. conversely if his compressor failed two weeks after a maintenance was done would he also expect that failure to be the responsibility of the maintenance company .I think not.
more