I have banked with NFCU fro 25 years. For the first 20 or so they were fantastic. Now they are absolutely horrible. They have archaic systems and processes, terrible customer service, and should no longer be trusted with your money. They have not evolved in a positive way. \r
I tried to pay my credit card online and kept getting timeout and broken link errors. I reported it via e-message. We kept going back and forth about it. Them saying there was no problem and to call in my payment and me telling them there was an issue. My account went 30 days past due during this process. My creidt card account was closed without notification. I was reported 30 days late to the credit bureau and they reported my account closed. The only blemish in 25 years of creidt history. Because of this they cut off my Home Equity line of credit. I've sent 4 letters (only 2 of which have received responses and it took 32 and 35 days for a response). Numerous emails without response. I was given a point of conta
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