I have been talking my 14 month old to this office since she was about two months old. Sadly, at about 4 months of age she became very ill. I saw both Dr. Shelton and the NP Allison Nagle. They were both wonderful in helping me with my daughter. They would very compassionate and understanding while working with me to help determine what was wrong with my daughter. They worked with me to get referals going ASAP before I even left their office and even made the apts for me. When my daughter was in the hospital numerous staff including Betsy the apt line recptionist called to check on her. \r
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I have seen Allison Nagal who is a nurse and I can't even began to say enough wonderful things about her. She is a great lady to use for well visits. \r
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I have also seen Dr. Shelton and Dr. Ferral. I really can't say which I like better but they both have always spent at least 15-25 minutes with me at well visits and have always checked my daughter over so well. I really do love Dr. Ferrall I think he is probably may favorite in the office but the three that I have seen are so great it is hard to choose. \r
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I do like the fact that it is a large practice. I have had to take my daughter in for I would say 5-10 same day visits and never once did I have a problem getting in the same day. I have showed up at 7:30 for the same day walk-in visits and got back right away. \r
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I have been to my share of crudy doctors offices. Typically my family goes to a military treatment facility so I have lots of experience with horrible healthcare and I can say that Western Wake is top notch! They accept so many insurance plans as well which I feel is wonderful and I am grateful they take Tricare because not many doctors in the area do and I am always turned away since they never pay out what the offices ask. This is a VERY CARING office and any parent would be silly not to take their child here. \r
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They are all angels and wonderful at what they do!
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