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Highway Robbery on the UES - Review by citysearch c | Auto Care East Inc.

Auto Care East Inc.

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Highway Robbery on the UES 9/22/2010

This place has gone to the birds. There was a girl at the front desk who is no longer there that was great, treated everyone with respect & knew her stuff. They have become rude, cold & have no idea what customer service is. They only have a kind word when taking your money. I'm guessing the owner could care less that not one of the employees he has even acknowledges a person waiting to be helped. One guy there barely picks his head up to look at you when he's talking. There is a young kid there that thinks he's got the market cornered on personality if in fact a stone had a personality. All in all a bad recent experience & will never return. I've been going there for years but customer loyalty means nothing to them anymore. I will be taking my cars elsewhere from now on. I suggest that those who read this do the same. They are a scam & charge more than a dealer does with no guarantee, go figure. Move fast to pass this place they are slick and shameless.\r more
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