We always feel like service people are out to take advantage and Wilson Air was the worst example of this I have ever seen--so dishonest and deceitful. Our air conditioner quit running in September. My husband sort of messed with the wiring, realized he made a mistake and thought we probably needed a new circuit board.\r
A Wilson Air tech came and after working with the unit for a little bit, came to the kitchen and said, ""You're not going to like what I have to say."" He said we needed a whole new unit. He said if we just replaced the circuit board that the unit would never run properly. He said that the circuit board alone was $1200 and that a new unit was just $5600. He also gave us the whole tax credit routine.\r
My husband was leary, so we paid the $79.95 service fee, let the tech leave and then he called his uncle in Longview who has an air condtioning company. We gave him our serial and model number and he fed exed the circuit board OVERNIGHT for $143.00! I said $143.00!! My husband replaced it with his uncle's help over the phone and it has worked great ever since.\r
What a LIAR Wilson Air is! I was convinced we needed a new unit and they would have gladly installed. WE WOULD NEVER RECOMMEND THIS COMPANY!!
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