Went to the S. Church office 4 times on a work related injury. Had several parts of the body affected. They took x-rays, made another appointment, each time. Finally on the third visit, the doctor actually touched part of the body from one of the injuries. That should have been done on the first visit, if not all of them. On the fourth visit, I waited 1 hour in the waiting room, and another hour in the holding room. One person who came in after I did, left a half hour before I did, so she got seen before I did. No need making an appointment like I did, as they don't live up to it. I finally got so upset after 2 hours of not being seen, I left. I guess they didn't care, because they never called me to see what happened. I have only seen one doctor ever working, the 4 visits I made. Definitely, short handed, and poorly managed. I am very upset with the service I received and will never return. \r
NOW-I can't get $50.00 back, that I accidentally paid on a claim for this workman's comp. I have contacted the billing office, and TWICE, was told the money would be sent. After 6 weeks, I called and talked to a supervisor, and she said that it would be taken care of. NOW- 2 1/2 weeks later I still have not gotten my money. TODAY-10/3/2011, I called the billing office twice, and left messages to call me, never receiving a call back. The one time I went into the office and confronted the 2 billing clerks, who I had left 5 voice messages, and asked why I was never called back. The answer was, they were too busy. My next step will be to contact the Better Business Bureau.
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