We had an idea of what we would need to do but we were not sure who to use. We fortunately had not previously had the need for a plumber. We called at 10:30 am. in the morning, we had a technician by 3:00 pm. at our request. Call center called us 30 minutes before which allowed me to stay at my job until the work needed to be done. Dan 1240 was pleasant and thorough. He walked us through the possible scenarios with my husband was on the speaker phone and we found the main cap that we needed to find. We had new carpet installed and he was very patient and careful with the work he did. He was very pleasant and checked all of the drains before he left the house. It was easy and efficient. Thank you!
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