Time Warner does not deserve even one star on a rating system. After going round and round with them over an error in billing on their part and being told by several supervisors that there is no one at Time Warner who can correct this - makes me wonder why they are still in business. Based on my experience with TW - I have decided to no longer do business on a professional side as well as personal. It is outrageous that they think they can say/do whatever they want to no matter what and get away with it. They have found out this is not the case when it comes to some people - as I told them ""I didn't just fall off a turnip truck and I did not get where I am in business by just accepting what a company says as fact!"" Time Warner needs to do a better job at treating customers right - What ever happen to ""the customer is always right?"" As far as I can tell with Time Warner its what ever they want to do to you - they will do no matter what the law says or FCC or state of Texas or Franchise authority. Here is one fed-up and frustrated customer giving a rating of a big fat zero!!!!
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