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Horrid customer service!! - Review by citysearch c | Woodfield's Patio & Hearth Co

Woodfield's Patio & Hearth Co

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Horrid customer service!! 9/8/2010

Do not shop at this store!!! I purchased a patio set and an umbrella, and spent over $4000. When the set was delivered, there was no base for the umbrella. Apparently, that was not included in the set. Seriously, people buy an umbrella and no base? If that is the case, you would have thought someone would have suggested I buy a base. I shopped at this store instead of a Costclo like store because I was expecting good customer service, but all I got was a sorry, and an offer of 15% off a base. That's what they offer everyone! If you want good customer service, go elsewhere. more
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