I have no problem with the service I receive from the doctor and his nurses. The give me a prescription for pain medicine that works.\r
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The problem I have is as follows: I received a copy of a bill indicating that I wasn't insured with the company. I immediately called your office telling her that she had filed with an incorrect insurance company. I told her that I have had the same insurance since the first of the year. I don't know why they would change the name of my insurance company 'midstream'. She said she would file with my correct insurance company. That was 2 weeks ago. I received another letter from the insurance company saying I wasn't insured. They filed with an incorrect insurance company not my correct insurance company (United Healthcare Insurance/State Health Benefit Plan). I tired to call last Friday around 4 p.m. but they were closed for the weekend. I sure hope they would resolve this problem. I gave them my new insurance card the first of the year as required.
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