I can deal with a long wait if I am communicated with. But who has time to wait over an hour each time? No explanation, no communication (with a toddler in tow?) Once was to see Andy, who as a person is a sweetheart and was great with my son. The next two times were with Dr. Escobar. I appreciated her time and knowledge, but in my second appt she was over an hour late and then MY appt was rushed. I emailed her with questions that were not addressed in the appt and she was offended that I mentioned they were not addressed and said that she gave me ""my allotted 15 minutes"" --which she absolutely did not. I was not insulting her care, I merely needed answers to the issues I came in there for. When I responded to her email, I said that her answer did not fit my situation or what was happening to me and could it be something else? This was terribly insulting to her and instead of a response or a phone call, I received a certified letter in the mail asking that me and my entire family find new doctors and we were not welcome at the Marysville Family Medicine any longer. So, basically because she did not want to see me again, my entire family cannot see their providers and we are all banished. It seems like a bad joke or something! We have never heard of such a thing and now I am left looking for a new doctor while suffering from an auto-immune disease and am very ill. What kind of ""doctors"" do that?? WOW!!! We are all deeply offended and wanted everyone out there to know that this is how they treat you if you question anything or complain about waiting for hours. Oh... and they forgot about us in a room for another hour while my 5 year old son waited for a blood draw. The lab tech left for lunch and no one told us so we just sat and waited. We were there for a simple appt. for over 2 hours. Awful!! All they needed to do was apologize and instead they sent us a letter saying not to come back. It's appalling. All of this from a clinic that claims to be ""Christian based"".
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