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80th birthday luncheon - Review by citysearch c | Basilico Ristorante

Basilico Ristorante

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80th birthday luncheon 9/12/2010

Had an 80th birthday luncheon for my wife. Prior arrangements were made as to what we wanted.The luncheon was in a separate room which could hold up to fifty people. There were 44 guests.\r THE SERVICE WAS TERRIBLE ! When the guests started to arrive the tables were not even set up.My son , daughter,son in law and daughter in law had to help set up the tables.\r Lunch was off the menu with pasta on the side and ice cream with whipped cream and crushed nuts for dessert. They forgot the pasta on the side and when reminded they served it in a bowl instead of individully.The ice cream had no whipped cream or nuts.\r Drinks were very difficult to get because they had too few waiters.Glasses , cups and dishes were piling up on the tables because they didn't have enough help. I could go on but it would take a book. . The 80th birthday which was supposed to be a special day was ruined. I made a big mistake by paying the bill.\r I later tried to contact the owner through his help since he was never there.I went there several times but he was never in I left messages with the help to have him call me..Either his help wasn't giving him the messages or he chose not to respond..\r It appears as though the owner and the help do not have much regard for their cusomers satisfaction.\r Most of the luncheon was very chaotic.\r A BIG DISAPPOINTMENT\r more
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