As a legislative aide in Colorado, I was an official observer at a countywide training conducted by Signet for school principals and assistant principals. Todd and his crew covered NIMS, ICS, and interoperable communications for schools, as mandated by the revised Colorado Safe Schools Act. I know the training made a lasting impression because I had a chance to revisit the county and see the progress being made in all the schools. The county brought back Signet to take the training to a new level, extending it to all school safety team members. A couple of months later, I ran into the head of student services of the county at a national conference. He and I were on the same panel for a breakout session and he told me that what was so memorable about Todd's approach was how he brought local first responders into the trainings -- inviting enough so that at least one professional responder was sitting at each table, sharing their own examples of what was being covered. Signet's hands-on training style was authoritative, engaging, and frequently entertaining. It gave a level of comfort and confidence to the trainees, the local responders, and the district administrators alike.
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