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Incompetent!!! - Review by citysearch c | L.A.W. Inc

L.A.W. Inc

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Incompetent!!! 9/12/2010

Don't trust this place w/ your car. They can't even diagnose simple brake issues!!! Crest Honda told us we needed to replace the right rear caliper for a leak in our Honda Accord but they were going to charge us way too much. So we took it to Jeff at L.A.W. He replaced the caliper but had to keep the car an extra day b/c the brakes were still not working. He said he didn't know what was wrong. In my opinion any auto shop should be very well versed on brake issues but not this place. He told us we needed a new AntiLock Brake System module and it would cost $900. We didn't think it was the ABS so we paid him for his services and took it to a shop that specializes in Hondas. Turns out the caliper LAW put on was bad. We called Jeff to let him know what had happened and said we would bring the bad caliper back to get our money back. He said he wouldn't give us our money back, but he would replace the caliper again if we brought it back to him. Why would we trust him w/ our car again when he didn't do the work right the first time?? So we are out that money and he did absolutely nothing!! And if we would've trusted him in his opinion about the ABS, we would've been out $1000 and our brakes still wouldn't have worked!! Even though this place is priced competitively, it's worth it to spend more money at some place that knows what they are doing!! more
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