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Buyer Beware - Review by citysearch c | Rhyda Tire Co.

Rhyda Tire Co.

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Buyer Beware 9/20/2010

""Buyer Beware"" is certainly the caveat that best applies when dealing with the quality of product at Rhyda Tire, specifically the Woonsocket location. My wife purchased used tires for her 2008 Toyota Corolla in December of 2009. The sales people/installers were very friendly and assured her that they would set her up in some great tires for our budget. The price of 4 used tires including mounting, balance and discarding of the old tires, and tax came to almost exactly $175. At the time, it seemed much better than paying $350 for new tires. However, less than 6 months later, my wife and I were more than disappointed to find out(at Monroe Muffler, Post Road, Warwick) that the 2 year old car could not pass inspection at their facility. The service technician questioned why we were driving on such dangerous tires, pointed out how thin the tread was and noted that each tire's ""wear bar"" was exposed to the road surface, indicating that the tires were clearly at ""discard"" stage of their usefulness. It seemed far too soon to have those tires be in such poor condition, after all, we only drive that car a little more than what is typical(aprox. 1,200 miles a month.) I called the Woonsocket Rhyda store shortly after receiving the news and was directed to call the West Warwick store because they could not help me there. I supposedly talked to the owners son in the West Warwick store. He sounded irritated about the situation as if this thing happens often and immediately referenced the ""30 day guarantee"". He wasn't rude, and he did offer to help rectify the situation. The problem was, every time I called back he didn't have enough tires in that size that could pass inspection. The sad part is, I believed him. (Never had enough decent tires for one of the most popular cars in America? Hummmm......there's a red flag!) I eventually stopped calling and started saving my money. Why roll the dice on my wife's safety and risk a failing inspection?, clearly it wasn't worth it. more
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