I can't believe I am giving them even one star. Took my car there because I had heard good things. What a mistake. I ended up having to rent a car from Enterprise because the work was going to take a few days. No big deal. But when the job was done at Pacc auto they agreed to ""take care of the rental car charge for me"" and told me that I did not have to pay Enterprise....they would pay them and just charge me on the Pacc bill what i was going to pay Enterprise. Kinda like one stop shopping. This is what really was going on: Pacc charges me the enterprise rate and pays them at the ""sweet deal"" rate given to pacc; therefore, pacc makes a profit on the difference. Yes this was dishonest but it gets worse. Pacc ended up not paying enterprise timely and enterprise put a ""ding"" on MY RECORD with them ( which goes into some national data base by the way). I found out about this ""ding"" when I tried to rent with another company on vacation. Nice. That cost me alot of extra time and a near nervous breakdown when the manager told me that I have been declined a rental. It took about an hour of phone calls sitting in the manager's office trying to straighten it out.
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