The officer manager type-person is very tacky and lacks customer service skills when interacting with customers. The stylists seem to be doing the best they can; however they run around whispering to each other trying to mix color and discuss price with the office manager in hushed tones as if the customers can't hear all of this going on. Not professional and not a SPA experience at all. I left with dark brown color stain around the rim of my face. The work was sloppy. It could have been better if the stylist could have done their job, but there seems to be something very wrong in the organizational structure of this ""salon"".
more