1- if your alarm goes OFF sometimes it takes them up to 10 min to call you. I guess by that time if really was some burglary it is too late by that time.
2- after having account with them for 7 years, when I wanted to cancel one of the locations, owner of the company I guess TOM, or Randy need to talk to me, he is rude and very unprofessional. all he see is the money, no customer service after being their customer for 7 years on multi locations.
3- I am using another company it is much better, I can see the in and out logs online, control it from my cell when if forget to turn on the alarm, i do not know who they are still in business.
4- ooooooo i forgot to say about their patrol, it takes about 40 min to come to your place to see what is going on. I don't know why do they even bother to come.
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