Miguel Santana is an exceptional, consultative salesman. He made me very comfortable from the get go and took the time to get to know me and what I was looking for in a new car. He had me pegged for a CC early on, despite my efforts to make a conservative, ""transactional"" purchase of a Jetta. I give Quirk VW a high rating and Miguel is the reason for that. He helped me with a difficult situation involving 2 trades, one with significant negative equity. I left the satisfied driver of a new CC, which was really the car that I wanted. Miguel knew it before I did.
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