Unfortunately, a terrible first experience with this shop.
I took my car in for a service because my dealer was booked and this shop was local to one of my offices. When I picked up my vehicle, there were several issues. There was a scratch on one of the rear panels, I found a bag of McDonalds in the back and my floor mats were dirty. When I inquired about the technician that was working on my vehicle, I found out that the gentleman was neither certified or experienced with Mercedes-Benz. I will never come back, then to top it all I was charged $153 more than what I was quoted!
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