I have been a dedicated Verizon Wireless customer for many years and was very disappointed with the customer service at this location. The staff is not very helpful and seems to be more concerned with making sales than dealing with technical issues. I recently explored my options for other stores in the area, and discovered this wonderful premium retailer called Wireless Retailers located off East Lake Sammamish Pkwy SE by Joker Pub. The staff there was EXTREMELY helpful, caring and knowledgable, plus I didn't have to wait in line or ""take a number"". I am so relieved I discovered this location because I will most definitely be back! The wonderful part is that Wireless Retailers is just down the street and without all the hassle!!!
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