Matt in the service department at House of Imports is by far the best service advisor I've dealt with at any dealership or repair shop. I've owned a mercedes since 2000 and have been up and down the entire state of CA. If you call matt tell him Jeff W. with the E500 referred you. I've worked with Matt to get rates and work done on my car that is more affordable than Jiffy Lube, Pep Boys, or any other mom and pop service place. For Instance I got my 4 wheel alignment done for $69.99. Matt is great on warranty work...he'll always get you the most out of your warranty. I love the service...no longer hunting down my advisor to get status on my car. I get a timely call and a timely return if I do call. Its also nice to have someone who is knowledgeable about the car as I am.
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