We recently needed work on our ac unit, so we called and gave aaa a try. The technician was nice and seemed to care about making sure we understood all our options, so we went with an option that fit our financial situation and all is fine, but the dispatchers and scheduling department didn't seem very knowledgeable of their job and we had some issues getting the job done within the time frame that they promised. Once the manager of the ac dept., Mr. Piele knew of this, he went out of his way to make sure that we were happy, so we appreciated that. Out of all the managers and even the owners at aaa that we have delt with in the past, Mr. Piele was by far the best.
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