Extremely poor service.\r
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My cat developed an abscess to the left of his throat, underneath his jaw bone. However, I was unaware of this when I first took him in.\r
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Upon my arrival, I calmly told the desk that I had an animal emergency. Explained to them that my cat had cut open a golf ball sized lump on his throat, and was bleeding and pussing profusely. They told me to take a seat and didn't look at him over the next 30 minutes that I had to wait; nor did they tell me how long the wait would be, or even recommend another office to take him to for more immediate care. When I finally got called in to the inspection room, they only closed one of two doors before proceeding to take him out of the cage. In the second doorway stood a large bloodhound; I had to close this door, as they did not see to it. The vet took my cat out of the cage roughly and told me that it was clear to her that she wouldn't be able to treat him without sedation and that he would have to stay overnight. Sh
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