Medically, I have no complaint and agree with most posters that the care provided by the doctors in this practice is Outstanding.\r
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But boy howdy, their office staff can be pills. The couldn't spell customer service much less know what it is or how to treat parents as customers of medical services. From their phone skills to their greetings when you arrive, they make your skin crawl with annoyance.\r
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I can only assume these ladies are either their relatives or inlaws that they are pressured to hire or they outsource the office function. \r
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Either way, I think it's going to eventually turn parents away.
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