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Avoid the service dept - Review by citysearch c | Volvo of Dallas

Volvo of Dallas

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Avoid the service dept 8/14/2010

I had a recall on my fuel pump and came here to have it replaced. I made an appointment days in advance and when I arrived they said they would have to check and see if my fuel pump was in stock. Hello?! They had my VIN #, I had an appointment, and this is a nationwide recall should they not stock up on a couple? So they had to take my car apart to find out which fuel pump I had so a couple hours later I learn that they don't have it and they are getting it in the morning. So I leave my car there and the next day I get a call saying it didn't come in but they had found $3,400 in repairs they could do in the mean time. Eventually was fixed and had my repairs done elsewhere for $650. more
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