I was very pleased with the prompt response from Roto-Rooter in Providence. Having a toilet leaking into your basement is not a pleasant experience. The plumber, Jim from Roto-Rooter was here within an hour (closer to 45minutes). He was kind and courteous and thoroughly explained my problem. A team from Roto-Rooter returned the next am and was just as pleased with them. Kind, courteous and explained everything completely and made sure we understood what was going on. Would definatly call them again.
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