We used them 10 yrs ago when we first moved in and they were fine. But now they have gone WAY down hill.\r
We purchased a new washer/dryer for our new home. The delivery window came and went with no delivery. Called and they said they would call right back. 25 mins later they call and say another hour. Hour comes and goes. Another call back to Lamco, delays (ok it happens) and they won't be there for another hour. Coming on the end of the hour and I see the delivery truck drive down the street, pull into our neighbors yard 2 doors down and they start to deliver to that house...with OUR appliances. \r
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Unforunately we are having them service 2 appliances in our home that were broken and found during a home inspection. Double oven, bottle door won't close all the way and a pop-up fan for a gas cook top only works on low. Fix it day arrives, they call and have the wrong part for the oven door, (fan parts still on order-which were ordered June 1st- and repairs happening in late July) They say next week and the fan will be repaired too. Fix it day #2, the come to fix the oven, but of course no parts for fan, repair man says they ordered the wrong parts (yet again). Fix it day #3, they call to say they can not make it that day because they are too backed up.....Fix it day #4, they state I will get a phone call 1st thing Monday am to tell me when they will arrive. 11AM I HAVE to call them to find out when they are coming.\r
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I allways try to buy/use local vendors and shops instead of the big box stores to help the local economy. But NEVER again will I use Lamco or tell anyone I know to use them.
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