Over a 4-year period, they came out once a summer because of my recurring A/C problems. Each time they charged me for a visit fee, and performed a leak search and charged me for that. They never found a leak. Finally, they said the leak was in a line that runs in the foundation of the condo and to keep refilling the Freon because breaking the foundation to repair the line would not be cost-effective. This summer, I asked Cool Masters, Inc. to come refill my freon. He offered to do a leak search for free, and found a leak in minutes. Unfortunately, because of the ineptitude of Central Heating & Air, the warranty on my unit has expired. Not only did I waste money on pointless visits and leak searches by central, but now I have to pay for a part to my unit that would have been covered by warranty just a year ago. I called to ask for a refund, and they were unwilling to work with me. All of Atlanta should know that Central is unprofessional and error-prone.
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