PLEASE SHARE THIS WITH EVERYONE
I HATE IT WHEN A COMPANY GETS AWAY WITH NEGLIGENCE!
on JULY 9, 2010 I BROUGHT MY CAR TO
ROBBINS CHEVROLET IN HUMBLE,TX
AFTER MY CAR HAD HAD BEEN VANDALIZE AT A GATHERING IN BENTWATER.
I HAVE HAD TO TAKE MY CAR BACK 3 TIMES NOW FROM THE ORIGINAL
TIME BECAUSE OF THEIR INADEQUATE REPAIRS. EACH TIME HAVING
TO FIND A RIDE TO AND FROM AND TAKING TIME AWAY FROM WORK TO
DROP IT OFF AND PICK IT UP AND FIND RIDES.
ALSO. THEY RETURNED MY CAR TO ME THE 2ND TIME AND I THOUGHT IT
HAD EXTRA MILES ON IT BUT WAS NOT FOR SURE. SO THIS LAST TIME I DROPPED IT OFF. I MADE SURE TO SET TRIP ODM TO 0.
GUESS WHAT...THEY PUT 50 MILES ON MY CAR.
THEY DID BODY WORK. THERE WAS NO REASON TO DRIVE MY CAR. AND
THERE WAS A NEW DENT IN IT THE SIZE OF A HALF DOLLAR.
I FIND THIS TO BE ABSURD AND RIDICULOUS.
I DID DEMAND A RENTAL CAR YESTERDAY AND GOT IT.
HE SAID HE (DOUG THE MANAGER) WOULD GIVE ME AN ALIGNMENT FOR
FREE AND GIVE ME A DEAL ON TWO NEW TIRES FOR MY AGGRAVATION AND INCONVENIENCE.
SO WHEN I CALLED TODAY TO FIND OUT HOW MUCH OF A DISCOUNT I
WOULD GET HE SAID 200.00 FOR ****EACH*** TIRE.
WELL LOW AND BEHOLD IM NOT AN IGNORANT WOMAN. I HAD ALREADY
CALLED AND GOT PRICES ON IT.
FOR 2 TIRES RIGHT FROM FIRE STONE WITH ALIGNMENT AND BALANCED
AND ALL MY FLUIDS CHECK TO FULL IS 223.00 THE TIRES WERE 120.00.
WHEN I BROUGHT THIS TO HIS ATTENTION. HE SAID THERE WAS NOTHING HE COULD DO ABOUT THAT. THAT'S THE PRICE.
SO I SUGGESTED AN OIL CHANGE AND I WOULD BRING THE TIRES TO HIM AND TO GET THE ALIGNMENT.
HE SAID HE WAS NO LONGER GOING TO GIVE ME AN ALIGNMENT AND I CAN COME GET MY CAR.
NOW I KNOW AND I THINK MOST OF YOU KNOW. THEY GET BETTER PRICES
ON PARTS/TIRES THEN WE DO AND SELL IT AT A HIGHER DOLLAR AMOUNT.
HE TRIED TO TAKE ADVANTAGE OF ME... AND WHEN I POINTED IT OUT.
HE IS GOING TO GET DISCOURTEOUS WITH ME????
I GAVE THEM MY BUSINESS TO BE TREATED LIKE THIS??? FOR WHAT...
PLEASE DO NOT TAKE YOUR CAR THERE FOR REPAIRS OF ANY KIND. PLEASE SPREAD THE WORD. WARN OTHERS OF THIS BUSINESS AND THERE ETHIC
OF BUSINESS AND THEIR INADEQUATE/SUBSTANDARD REPAIRS.
THEY DON'T DESERVE ANYONE'S BUSINESS!
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