From experience, they lost all of my billing info and then sent my account to collections with no notification that I was past due. When I called the lady I spoke to was like a freakin robot all she could say was ""Pay or it will go to collections."" When I cancelled the membership they lost my cacellation paperwork and I had to fax my copy to them, and they tried to bill me for something I had previously paid for. DO NOT JOIN THIS GYM!! Absolutly horrible customer service.
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