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Poor quality & customer service - Review by citysearch c | Teak Warehouse INC

Teak Warehouse INC

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Poor quality & customer service 8/2/2010

Purchased Table, 4 chairs, 2 loungers. Table fell apart, all 4 chairs have fallen apart, found chairs originally had pieces glued back together Mickey Moused. I purchased new products not seconds. Warehouseman stated common problem. Diana manager for Fountain Valley store states need to keep product wet so wood doesn't dry out and crack. Manager Nigel wont take care and now need to sue in Small Claims to receive money back even though tried to exchange and pay the difference on other chairs. Very Poor Customer Service and no warranty. Buy some where else. Pros: Looked Good Cons: Poor quality & service more
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