I have been struggling for first 5 days to get in touch with any person as calls were directed from one desk to another like a perfect bureaucratic structure. Later when tried reaching someone through email , representative from E commerce department was trying for last 7-10 days to get one of the staff talk to me but people are so busy that no one calls. I was told the GM - Steve or Andrew will call but none so far. I left few message for GM but no response. I sensed that there is something wrong with the dealership\r
I was talking to few executives yesterday and one happen to be from CAT and he expressed the similar experience. Hence I think it is not worth going there. If this is an experience before buying the care, what will be the case after you purchase the car. Seems its a bad time for Toyota to have such dealership . \r
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I would say complete NO NO for this dealer.\r
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