I had the worst restaurant experience of my life at Cafe Bizou recently. The service at this restaurant is so terrible that I'm still shocked by my experience.
I planned a warm, intimate birthday dinner for my wife, who was turning 30. It was a very special occasion, and so I made sure we had reservations in advance. We were really looking forward to celebrating with our friends and family. Unfortunately, when we got there, everything went horribly wrong. First, despite the fact that we had reservations, we waited over 30 minutes for a table. After waiting for close to half an hour, I asked the hostess (who informed me that she was the owner's daughter) what the problem was. She told me in a very cavalier fashion that they didn't expect people would eat this long and to just wait a little bit longer. When they finally sat us, we were seated at a very small table. And when I talked to the manager about it, he rudely told me that was just the way it was, even though other parties of six were clearly sitting at bigger tables. The fact that this was a birthday dinner did not matter to him at all. He refused to apologized and just really dared us to leave. So, notwithstanding that we didn't have any other place to go, we just couldn't take it any more and left. I talked to the hostess again, who just had a smirk on her face and told me to call her dad. I called the owner just to let him know what happened, and he never bothered to call me back.
Ultimately, my wife and my family had to find a restaurant last minute, and, by that time, the whole night was just lost. I just can't believe this happened to us. Birthdays, especially 30th birthdays, are important experiences, and these are things you just can't take back. I can't believe people at this restaurant can be so rude and feel nothing about having ruined such an important day in my wife's life.
I can't attest to the food, but what I do know is that the people here are terrible.
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