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Worse Experience of My Life!!!! - Review by citysearch c | Munson Ski & Marine

Munson Ski & Marine

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Worse Experience of My Life!!!! 8/8/2010

Before the sale experience was good. After the sale has been the worse in my life and I own a lot of toys.\r \r Promised to water test the boat as it was to be delivered 500 miles away. Never done - lots of up front issues with electrical that would have been caught. Major problem for me as I am located 100 miles or so from nearest Bennington dealer. Said they would coordinate repairs -- I have heard nothing since the boat was delivered.\r \r I have sent E Mails and left voice mails with no response.\r \r Number of items such as safety packet was to be with the boat - nothing. We had to borrow basic safety packet from neighbors to put boat in the water.\r \r Major hassle, mostly due to Munson in getting the boat registered out of state.\r \r When I transferred the trailer to my truck I did not have a 4 point connector for the electrical. There was an old one on their truck. It wasn't much money -- just principle, especially with all the problems, Although I had just purchased a 70m boat, they actually billed my credit card for the cost of a new one. \r \r In spite of all the dealer issues - Bennington is a great boat and I highly recommend. It is a stand out on the lake when I am located. I have recommended to many people. I just wish I could recommend Munson but based on my experience I would not even buy an accessory from Munson. That is sad because I really liked the Munson team before the sell.\r \r 500 miles away is like next door since internet. Most of us in business rely heavily on referrals. Unfortunately, in my case the referrals is to buy Bennington, but not at Munson.\r more
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