I was thinking of selling one of my 9-3's (2001) to make room for the new 9-5 model however I would have to drive 100+ miles to purchase and service the vehicle because I would rather spend 3 hours of driving through smog filled Los Angeles traffic (on a Monday) than take my car (or buy a new SAAB) to Graham SAAB.\r
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My recent (and last) visits to the dealer were horrible. The service staff is arrogant, unhelpful, and rude. The technicians are not SAAB knowledgeable although they will tell you otherwise (i.e.: simple adjustment to my 9-3 sunroof required 7 visits to this dealer and still no fix), and a misdiagnosis (car was stalling out and the service department dismissed it as poor gas) left me stranded. Car was subsequently towed to SAAB of Santa Monica where the issue was addressed (needed new ignition cassette) and fixed immediately. \r
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What makes matters worse are their slimy, bottom-feeder-like car salesman who have limited knowledge about the cars they sell.\r
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I have complained to SAAB USA about my experience but they seem the very least concerned about it. \r
RUN dont walk from this dealer!!!!\r
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