I am very disappointed with the experience we had. It could have ended with our dog dying. The vet's lack of knowledge about our dogs illness led to her nearly dying. We woke up Sunday morning and had to rush her to the vet. emergency hospital. The vet at the hospital asked 3 quick questions that lead to them finding a tick on the dogs belly. As the vet said, another day and our dog would have died. So we paid $360 with Bartram Trail and another $350 at the emergency clinic. Once Bartram found out they made a near death mistake they didn't even offer to reimburse the money they took from us that was wrongly charged.. Very poor customer service after a major mistake...
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