On my move from San Francisco, CA to Dallas, TX, I decided to hire your company after speaking to nationwide relocation services. Your guys (Mike, Tyrone, and Gustavo) came out and packed, transported, and unloaded everything for me on August 11, 2010. Being the manager for several locations of a company, I am used to the fact that customers generally tend to take the time to give feedback on any tiny negative experience, but often fail to call with feedback on the positive. Hence, I wanted to take a moment to let you know how awesome my experience with American Van Lines was!! Moving is such a stressful event, trying to coordinate the move, and taking enough time off work to get things done is challenging. Had it not been for your tremendously hardworking, happy, positive, dedicated, and otherwise terrific crew … my first night in a new house would not have been near as much of a relief. They showed up bright and early, with smiles on their faces, and kept them all day. It took them until late afternoon to pack up my house and load it into the truck; however, I never heard one complaint, one excuse, or even one word of anything other than positivity. They were genuine guys and had great manners; they were a joy to work with. They worked until 9 pm, unloading furniture, carrying it up 2 flights of stairs, and setting it in place – all without a complaint. They were careful attentive and treated my belongings with care. I was so impressed with both all they did and the attitudes that they did it with. Thanks so much to them for making my move so much easier than it would have been with anyone else. I will happily recommend you to anyone who ever needs help moving!!!
more