I hesitate to even give this company ONE star! I bought a home when it was only 2 years old (in 2005) and the pool had been installed by these Gulfstream pool company people and ALREADY the plaster was discoloring. I called them back then and was told that it was my fault that it was due to improper chemicals. BUT it wasn't my chemicals are ALWAYS PERFECT when they are tested. A year ago I brought in a pool guy from another company and was told it's the way the marcite was applied to the surface. Currently it has accelerated and the plaster has been literally crumbling off the surface of the pool. I called them again and they again told me it was my fault due to improper chemicals (IT IS NOT!) again my chemicals have been PERFECT and I do mean perfect each week they are tested and I NEVER have to do any adjusting to anything! This company won't even come look at the pool without charging me a $65 fee! The pool is literally an awful, horrible mess and now I have to get t resurfacd BY A GOOD COMPANY with a reputable product like Diamond Brite and would NEVER trust this company to do anything to any pool I ever owned. EVEN The tile work was a lousy job on this pool!
more