While I love my new Infiniti G37, I cannot believe the service! My Ipod had trouble with the interface, and their response was I was an idiot. Each time I asked why my ipod worked in my neighbor's bmw, the technician stuck his ipod in my face and said ""I have the exact same car and my iphone works!"" They were condescending and rude!!! My neighbor called his service guy at Otto BMW and he informed me I needed to update my ipod software (he even gave me instructions as to how to do this) and gave me suggestions for further issues! I only had to promise to buy the BMW next time :) .
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