A word of caution to people considering using Brighthouse for their cable/internet services ~
I could write a short novel detailing the bad experiences we've had with Brighthouse over the last several years, but here are the key points:
Internet service is unreliable - frequent outages, low bandwidth
OnDemand service only works sporadically
Customer service representatives are rude, uninformed and untruthful
Customer loyalty is rewarded with higher prices
That's it in a nutshell - let the buyer beware
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